Case Study

Dell developed a multiple self-service products to facilitate optimized order services, new user, dispatch order etc. .

As a product designer, I interviewed product owners, sub assistant managers and designed micro solutions to accommodated detailed process flow.

Case Study

Choice Payment Services, to avoid circumventing patch fixes decided to optimize the application with modern and trending technology.

The system required a new engine for the legacy based functions. It needed to add new and upgrade features like handling disputes and complaints, loan details and actions, avail statements and medallion, transactions, GL, etc.

Case Study

Verizon Wireline focused on integrating it's Presales pipeline on Salesforce Platform as a service (PaaS). Salesforce is a cloud computing CRM (Customer Relationship Management) tool.  

As a product designer, I had full UX Design ownership and responsibility for Verizon wireline's subscription presales pipeline solution. 

Case Study

Loyalty cards eCommerce strategic site redesign to improve brand messaging, engage new users, and improve conversion.

Case Study

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